The staff is friendly and caring. They follow up after my appointments and are always available should I have questions or concerns. They treat my two chihuahuas with gentleness and respect despite the fact my two have behaviors that can be challenging at times.
– Patricia L., Yelp
I cannot give enough stars. Friendly, compassionate and knowledge staff. Saw me right away and followed up the next day. Thank you from me and Oli
– David P.
After researching the number of vets in our area, we settled on bringing him to First Avenue Vet, which has been an absolute godsend. Ozzy’s new vet, Dr. Temple, has been the most thorough, thoughtful, and caring professional we have ever worked with.
– Mary S., Yelp
I have been so impressed by the caring and sensitive nature of everyone we have interacted with. The facility is also clean, modern, bright and very well run. I give them my highest recommendation. We would not take Bubbles anywhere else!
– Terence G., Google
“We first brought our rescue senior dog here when it was under a different vet and were not impressed. However, the team there now under Dr Poller is outstanding, thorough and patient. We entrust all of our fur-babies to their care.”
– Shiraz N.
“I have been seeing Dr. Poller and her incredible staff for approximately 2 years and can’t say enough about this practice.”
– Kate M.
“Love Dr. Poller, Dr. Temple and the entire First Ave staff. They always are incredibly responsive, warm and caring when it comes to my dog Theo. After Theo was in an accident, they not only gave me great recommendations on specialists, but also constantly reached out to check on his progress, and see how they could be helpful!”
– Sarah N.
“The care, compassion and professionalism Ruby receives from Dr. Poller, her team of doctors, the techs and nurses clearly demonstrate that they are a talented team of tender hearted and highly trained miracle workers. My family and I would highly recommend First Avenue Veterinary Hospital to any pet owner who loves their furry four-legged family member! A big thank you to Dr. Poller and her team – they are the best!”
– Arlene F.
“I’m very satisfied with all of your services and everyone is excellent.”
– Joyce C.
“Dr Temple and the staff is wonderful. I just recently switched over to First Avenue Vet and I could not be happier. My pet now has the best medical care I could ever hope for!!!!!!!”
– Alison R.
“Every time I have brought my cat there I have been seen immediately and attendedto quickly Everyone there is extremely professional and courteous and Dr Poller is very attentive and always gets to the root of the problem and comes up with a very good plan of care I wouldn’t go anywhere else I trust this practice without reservation”
– Katheleen M.
“Very happy with the care”
– Helena R.
“The only suggestion I would leave is more tips to deal with an anxious dog. Other than that I was very satisfied with how I was treated and how my dog Lucky was treated.”
– Maria R.
“The staff are friendly. Dr. Poller Explained clearly her management and treatment plan. I receive immediate follow up calls from the staff and Dr. Poller about test results. Very satisfied with over all services.”
Everyone was professional yet warm and caring. I highly recommend this practice for their though work and genuine care for their patients.
– Emma O.
It was our first visit and we absolutely loved it!
– Ryan B.
Everyone was incredible! vet, vet techs, and receptionists included. Very friendly and extremely knowledgeable. Our cat was not an easy task and all the employees handled the situation with kindness and understanding. I would like to give a special thanks/shoutout to your vet tech, Nina. She is an absolute doll and is definitely an asset to your amazing facility 🙂
– Kaitlyn W.
AEveryone was incredible! vet, vet techs, and receptionists included. Very friendly and extremely knowledgeable. Our cat was not an easy task and all the employees handled the situation with kindness and understanding. I would like to give a special thanks/shoutout to your vet tech, Nina. She is an absolute doll and is definitely an asset to your amazing facility 🙂
– Alexa B., Google
There’s nowhere else I would take my pupper! I recommend Dr. Poller to any and all animal owners and lovers. Not only do you feel like you’re the only client, but Dr. Poller spends a tremendous amount of time with you and your pet answering any and all questions and concerns. You can tell she not only loved her job but has a complete and total passion for animals. I literally wouldn’t trust my pup with anyone else. This is actually my second pup with Dr. Poller and it’s been a tremendous experience each an every time and I always feel leaving like we got the best care. If you want a vet that goes above and beyond THIS IS THE PLACE! I promise you.
– Shoshana O., Google
So grateful to this animal hospital! My pup needed to see a vet unexpectedly for an infection on a Saturday afternoon. After calling several vets in the area, First Avenue Veterinary Hospital was able to fit me in. The staff members were understanding, friendly, efficient and clearly love the animals. Facilities clean and calming. The vet explained treatment options in detail and made sure I knew costs before making a decision. I was pleasantly impressed and relieved to find them! Highly recommend them.
– Lauren L., Google
Much better clinic now that Dr. Poller is running things. She’s patient, thorough, and extremely knowledgeable. The staff is very friendly and the place is always clean. They take good care of our animals. Recommend without question.
– Clinton D., Google
We have a four-year-old rescue cat who needed substantial dental work. I was a little skeptical about the need to give him general anesthesia and perform a cleaning, having never done that before with any of my pets, but Dr. Poller was very reassuring and I trusted her evaluation of the situation and my cat’s overall health / ability to handle anesthesia. She gave us fair warning that there might be a need for dental extraction, and she upheld her promise to call us during the procedure with a report to let us make the call on whether to go ahead with that. We decided to do it, and I’m glad Dr. Poller worked with us to keep us in the loop on the decision. It was the right call; our boy is feeling much better since the procedure about three months ago.
Post-surgical follow up was great–the office called almost every day to make sure that our boy was improving and healing. Both the front desk and the nursing team deserve shout-outs for working seamlessly and putting us at ease.
Overall, a great standard of care and exceptional bedside manner.
– Paul K., Yelp
Dr. Poller is an incredible vet. She took the time to really listen to my concerns and found an occult ear infection in my dog. She also discovered grade 3 patellar luxation in my dog, which explained why my dog randomly sits sometimes during walks. My last vet missed this and it is important that I know. Dr. Poller explained all about the condition and the options for surgery. She spent a long time discussing pros and cons and shared that her own dog had recently had the same surgery. Dr. Poller also filled out an emotional support dog letter so that I can fly with my dog with me in the cabin. Her prices were good for NYC and the quality of service was excellent. I highly recommend her practice.
– Sarah G., Google
Everyone is so wonderful at this hospital! I have a crazy black cat, and they are so amazing with him, from shots to nail cutting. We love you guys! Thank you!!!!!
– Luann D., Google
My dog was hit by a car as a puppy, so you can imagine my fear of anything happening to this dog again, including him getting sick. After a scary incident over the weekend, I knew I needed to get him into see a vet ASAP but am beyond picky when it comes to where I take him. The entire staff at First Avenue Veterinary Hospital could not have been more helpful, any smarter, warmer or patient with my million questions. They made me feel like I could stay all day asking questions, as I was never rushed or treated as if I was being annoying (and by question 100 I knew I HAD to be at least a little annoying to them… they never showed it!). I can’t recommend this vet enough and if you care about your small furry baby as much as I care about mine, then take a breath and know you couldn’t be in better hands!
– Katie P., Google
We just tried this new vet in the area after having a mediocre experience with another vet in the area that we’d been seeing for the previous two years. My husband brought our dog in and said it was great! The facility is nice, the front desk staff was friendly and helpful, and the vet herself was great too. Since it was our first visit and our dog hadn’t had a physical in a little while, she ran a bunch of tests – it wasn’t a cheap visit, but each individual cost seemed reasonable. I’m glad that we have up-to-date tests and hopefully won’t need them again for a while since our dog is pretty healthy. The vet herself called to let us know the results.
– Emily A., Yelp
I bring my two Chihuahuas to First Avenue Veterinary Hospital for all of their care. The staff is always courteous and helpful. I love the flexibility of scheduling appointments online (and they have always squeezed us in when someone is sick). They even send me text/email reminders when the Chi’s vaccines and meds are due. Most of all, I feel confident that Dr. Poller and the rest of the team are taking the absolute best care of my little guys. It has been so great to have them right here in the neighborhood.
– Alyssa G., Facebook
What a great experience!
Thank you so much for taking care of my guy Buddy when he got sick suddenly. From start to finish it was a great experience. It’s so nice to know that we have a good doggy-doctor in the neighborhood. Dr. Poller and the staff were super attentive and considerate!
I definitely recommend this vet and will be back for routine visits.
– Edward G., Yelp
Dr. Poller and everyone at First Avenue Veterinary Hospital are wonderful. I was dealing with a behavioral problem with my cat which was getting serious as well as dangerous. She is the ONLY one who ever addressed the problem and came up with a care plan for me as well as my cat of 7 years. I would recommend this practice without reservation and thank her as well as her great and caring staff.
– Kate M., Yelp
The staff is great. Very personable and knowledgeable. The facilities are clean and spacious. While our dogs aren’t terribly keen on making visits to the vet, Dr. Poller and the team make it a positive experience for both humans and pets!
– Nathan M., Google
Excellent Doctor and staff!!!! Dr. Poller took good care of my pet “Bark Vader”. She is very knowledgeable and professional. She made my pet feel comfortable during his examination. She took her time to answer my questions and address any of my concerns. Examination and vaccines fee’s are reasonably priced. I highly recommend Dr. Poller and staff!!!
– Claudia S., Yelp
Dr. Poller treats my English Bulldog and is incredible – as is the staff. She is not only a great Doctor but also very compassionate and takes time to explain everything and all options. The staff always follows up to see how my dog is doing the day after the appointment. Great experience – highly recommend.
– Christine M., Google
New owner Dr. Poller is the best. I have followed her to her First Avenue Veterinary Hospital as she is the only person in the city I trust with my two precious cats. Patient and kind- she is a true animal lover who has always been willing to answer questions and calm my panic whenever I think something is wrong (usually I’m just a crazy cat mom and nothing is wrong at all. Again- Dr. Poller is very patient…).
The staff is wonderful and friendly. The space is bright, clean and welcoming. I recommend Dr. Poller and First Avenue Veterinary Hospital to everyone I know and anyone who may be looking for a vet for their furry pals.
– Jessica G., Yelp